Thursday, 12 September 2024

All Questions - MCO-05 - Accounting for Managerial Decisions - Masters of Commerce (Mcom) - First Semester 2024

                        IGNOU ASSIGNMENT SOLUTIONS

        MASTER OF COMMERCE (MCOM - SEMESTER 1)

               MCO-05 - Accounting for Managerial Decisions

                                                MCO & 05 /TMA/2024


Please Note: 
These assignments are valid for two admission cycles (January 2024 and July 2024). The validity is given below:  
1 Those who are enrolled in January 2024, it is valid upto June 2024.  
2 Those who are enrolled in July 2024, it is valid upto December 2024.  
In case you are planning to appear in June Term-End Examination, you must submit the assignments to the Coordinator of your Study Centre latest by 15th March, and if you are planning to appear in December Term-End Examination, you must submit them latest by 15th September. 

Question No. 1

Briefly explain the accounting concepts which guide the accountant at the recording stage.

Answer:

Theory Base of Accounting consists of accounting concepts, principles, rules, guidelines, and standards that help an individual understand the basics of accounting. These Concepts are developed over time to bring consistency and uniformity to the accounting process. 

GAAP or Generally Accepted Accounting Principles are the rules and procedures defined and developed by the Financial Accounting Standards Board (FASB) that an organization has to follow for the proper creation of financial statements consistent with the industry standards. The General Accepted Accounting Principles are also known as Accounting Concepts.  The primary objective of GAAP is to ensure a basic level of consistency in the accounting statements of an organization. Financial statements prepared with the help of GAAP can be easily used by the external users of the accounts of a company.


Basic Accounting Concepts
These are the basic ideas or assumptions under the theory base of accounting that provide certain working rules for the accounting activities of an organization. There are 13 important Accounting Concepts that are to be followed by companies to prepare true and fair financial statements.

1. Business Entity Concept
The business entity concept states that the business enterprise is separate from its owner. In simple terms, for accounting purposes, the business and its owners are treated separately. If an owner invests money in the business, it will be treated as a liability for the business. However, if the owner takes out some money from the business for personal use, it will be considered drawings. Therefore, assets and liabilities of a business are the business’s assets and liabilities, not the owner’s. Hence, the books of accounts include the accounting records from the point of view of the business instead of the owner. For example, the amount of 1,00,000 in ABC Ltd. by its owner Raj will be considered a liability to the business. The business entity concept applies to partnerships, companies, sole proprietorships, small enterprises, and large enterprises. 

2. Money Measurement Concept
The money measurement concept says that a business should record only those transactions which can be expressed in monetary terms. It means that transactions like purchase and sale of goods, rent payment, expenses payment, earning of revenue, etc., will be recorded in the books of accounts of the firm. However, transactions or happenings, like the research department’s creativity, machinery breakdown, etc., will not be recorded in the books of accounts of the firm. Besides, the records of transactions of a firm should not be recorded in physical units, such as 3 acre land, 20 computers, 40 chairs, etc., instead, they should be recorded in monetary terms, such as ₹13 lakh for land, ₹15 lakh for computers, and ₹2 lakh for chairs, etc., in the books of accounts. 

However, there are two drawbacks of this concept in accounting. Firstly, according to this concept, the accounting of a business is limited to the recording of information that can be expressed in a monetary unit, but does not involve or record essential information that cannot be expressed in monetary units. Secondly, the concept has the limitations of the monetary unit itself. 

3. Going Concern Concept
The going concern concept assumes that an organization would continue its business operations indefinitely. It means that it is assumed that the business will run for a long period of time, and will not liquidate in the foreseeable future. It is one of the most important assumptions or concepts of accounting. It is because the going concern concept provides the firm with the basis to show its assets’ value in the balance sheet. 

For example, if an organization purchases machinery for ₹1,00,000, it would not be fair to show the full amount of the machinery in one year, as the company will be getting service or production with the help of machinery for several years. Therefore, the going concern concept by assuming that the business will not liquidate in the foreseeable future states that the firm should record the machinery’s value for its estimated life span. Let’s say, the life span of the said machinery is 10 years. Now, the firm may charge ₹10,000 for 10 years from the profit and loss account. 

4. Accounting Period Concept
The accounting period concept defines the time span at the end of which an organization has to prepare its financial statements to determine whether they have earned profits or incurred losses during a specified time span. It also states the exact position of the firm’s assets and liabilities at the end of the specified time span. This information is used by different internal and external users of the organization for various purposes regularly. The financial statements are prepared regularly because it helps them in the decision-making process, and no firm can wait for long to know its results. The normal interval for the preparation of the financial statements is one year. This time interval of one year is known as the accounting period. According to the Companies Act, 2013 and the Income Tax Act, an organization has to prepare its income statements annually. However, in some cases, like the retirement of a partner between the accounting period, etc., the firm can prepare interim financial statements. 

5. Cost Concept
The cost concept of accounting states that an organization should record all of its assets at their purchase price in the books of accounts. This amount also includes any transportation cost, acquisition cost, installation cost, and any other cost spent by the firm for making the asset ready to use. For example, Radha Ltd. purchased machinery for ₹60 lakh in July 2021. It has also spent a sum of ₹10,000 on transportation, ₹20,000 on its installation, and ₹15,000 on making it ready to use. The total amount at which the organization will record the value of machinery in the books of account would be ₹60,45,000. 

Therefore, the cost concept or historical cost concept states that since the company is not going to sell the assets as per the going concern concept, there is no point in revaluing the assets and showing their current value. Besides, for practical reasons also, the accountants of an organization prefer to report the actual costs to its market values. However, the asset amount listed in the books of accounts of the firm does not indicate the value at which it can sell the asset.

6. Dual Aspect or Duality Concept
The dual aspect or duality concept is the foundation of any business. The concept describes the basis of recording business transactions in the books of accounts. According to the concept, every transaction of the business has a two-fold effect. Hence, it should record every transaction in two places. In simple words, two accounts will be affected by a single transaction. This concept can be expressed as the Accounting Equation:

Assets = Liabilities + Capital

The accounting equation states that the total of assets of an organization is always equal to the total of its owners’ and outsiders’ claims. These claims or equity of the firm’s owners is also known as Capital or Owner’s Equity, and the outsiders’ claims are known as Liabilities or Creditors’ Equity. For example, Rohan started a business by investing a sum of ₹1 crore. This amount will increase the cash (asset side) of the business, and will also increase its capital by the same amount, i.e., ₹1 crore. Therefore, the effect of the transaction will be shown in two accounts, i.e., cash and capital account. The dual concept forms the base of the Double Entry System of Accounting.  

7. Revenue Recognition Concept
The revenue recognition concept, also known as the realisation concept, as the name suggests, defines that an organization should record its revenue from business only when it is realised, not when the firm has received the cash. Let us understand the concept with the help of an example. Suppose a client pays ₹5,000 in advance for a product. The company will not realise the amount of revenue until its work on the product is complete. Therefore, the firm will initially record the amount as a liability in the unearned revenue account. Once the product has shipped to the client, it will be transferred to the revenue account. Let us take another example of delayed payment. Suppose a company ships its goods amounting to ₹10,000 to its customer on the credit of 30 days. The company will realise the same as soon as the goods have been shipped even though it will receive the amount in the future. 

8. Matching Concept
The matching concept states that an organization should recognize its expenses in the same financial year if the expense is related to the revenue of that year. In simple words, if a firm is earning revenue in an accounting period, even though it incurs the expenses related to that revenue in the next accounting year, the expense will be realized in the same accounting year when the revenue has been realized by the firm. For example, if a salesman sells goods worth ₹10,00,000 in February 2022 on a 6% commission made in May 2022, the commission expense of 6% will be charged in the accounting year in which the sales have been made, i.e., 2021-2022. A company should keep in mind that the matching concept should be followed only after the realisation concept has been fulfilled. 

9. Full Disclosure Concept
As the name suggests, the full disclosure concept states that an organization should disclose all the facts regarding its financial performance. It is because the information mentioned in the financial statements is used by different internal and external users, like investors, banks, creditors, management, employees, financial institutions, etc., for making financial decisions. Hence, the concept says that all relevant and material facts or figures about an organisation must be disclosed in its financial statements. To fully ensure this concept, an organization has to prepare its Balance Sheet and Profit & Loss Account based on the format provided by the Indian Companies Act 1956. Besides, different regulatory bodies, like SEBI, also make it compulsory for companies to completely disclose the true and fair picture of their state of affairs and profitability. 

10. Consistency Concept
The consistency concept states that there should be consistency or uniformity in the accounting practices and policies followed by an organization. It is because the accounting information provided by an organization through its financial statements would be beneficial only when it allows its users in making a comparison between the statements of different years or with statements of other firms. However, it does not mean that the organization cannot change its accounting policies when necessary. The firm can make required changes in its policies by properly indicating the probable effect of the changes on its financial results. For example, if a company’s management wants to compare the net profit of the current year with the previous year, it can do so only when the accounting policies followed by the company in both years are the same. For example, if a company has used the SLM depreciation method in the previous year and the WDV method of depreciation in the current year; it would not be able to compare the figures. 

11. Conservatism Concept
The conservatism or prudence concept believes in playing safely, while recording the transactions in the book of accounts. According to this concept, an organization should adopt a conscious approach and should not record its profits until they are realised. However, it states that the organization should realise any loss even if the company has not incurred it yet, or if there is a slight possibility of loss to occurring in the future. No matter how pessimist attitude this concept shows, it is essential for an organization to deal with uncertainty and allows them to protect the interest of creditors against any unwanted distribution of its assets. For example, if an organization feels that a certain debtor will not pay the amount in the future, it should open a Provision for Doubtful Debts Account. Similarly, an organization should not record its increase in the market value of stock until it is sold. 

12. Materiality Concept
The materiality concept suggests that an organization should focus on material facts only. In simple words, an organization should not waste its time on immaterial facts that do not help in determining its income for the period. In order to differentiate a fact as material or immaterial, one should consider its nature and the amount involved. Therefore, a fact will be considered material if the accountant believes that the information can influence the decisions of a user of the financial statements. For example, the original cost of stationery is insignificant to the users of financial statements. Hence they are not included in the closing stock of the statements and are shown under expenses. Similarly, suppose the company has incurred an expense on the marketing of the firm or its products. In that case, it will be shown in the financial statements as it is a material fact for the users and can change their decisions. 

13. Objectivity Concept
The objectivity concept of accounting states that an organization should record transactions in an objective manner. It means that the recording should be free from any kind of biasness by accountants and other people. Objectivity in the recording of transactions is possible when the transactions of the firm are supported by verifiable vouchers or documents. The purpose of the objectivity concept is that it does not let the firm’s management and accountants’ opinions impact the financial statements and provide a false image. The concept can be helpful for an organization in creation of its goodwill. Besides, it warns the companies about the penalties if there is any sort of misinterpretation in the financial statements. 


Question No. 2

Distinguish between the following :

a) Product cost and Period cost

b) Controllable and Uncontrollable cost 

c) Variable and Fixed costs

d) Direct and Indirect costs

Answer:

A Part 

Difference Between Product Cost and Period Cost



Based on the association with the product, cost can be classified as product cost and period cost. Product Cost is the cost that is attributable to the product, i.e. the cost which is traceable to the product and is a part of inventory values. On the contrary, Period Cost is just opposite to product cost, as they are not related to production, they cannot be apportioned to the product, as it is charged to the period in which they arise.
Product cost comprises of direct materials, direct labour and direct overheads. Period costs are based on time and mainly includes selling and administration costs like salary, rent etc. These two type of costs are significant in cost accounting, that most people don’t understand easily. So, take a read of the article, that sheds light on the differences between product cost and period cost.

Basis for ComparisonProduct CostPeriod Cost
MeaningThe cost that can be apportioned to the product is known as Product Cost.The cost that cannot be assigned to the product, but charged as an expense is known as Period cost.
BasisVolumeTime
Which cost is regarded as Product / Period Cost?Variable CostFixed Cost
Are these costs included in inventory valuation?YesNo
Comprises ofManufacturing or Production costNon-manufacturing cost, i.e. office & administration, selling & distribution, etc.
Part of Cost of ProductionYesNo
ExamplesCost of raw material, production overheads, depreciation on machinery, wages to labor, etc.Salary, rent, audit fees, depreciation on office assets etc.
Definition of Product Cost
The cost which is directly related to the buying and selling of the merchandise is known as Product Cost. These costs are associated with the procurement and conversion of raw material to finished goods ready for sale. Simply put, the cost which is a part of the cost of production is product cost. These costs can be apportioned to products. The cost is included in the valuation of inventory; that is why it is also known as Inventoriable costs. The following are the objective of computing product cost:

It helps in the preparation of financial statement.
It should be calculated for the purpose of product pricing.
Under different costing system, product cost is also different, as in absorption costing both fixed cost and variable cost are considered as Product Cost. On the other hand, in Marginal Costing only the variable cost is regarded as product cost. An example of such cost is the cost of material, labour, and overheads employed in manufacturing a table.

Definition of Period Cost
The cost which cannot be allocated to the product, but belongs to a particular period is known as Period Cost. These costs are charged against the sales revenue for the accounting period in which they take place. Period Cost is based on time, i.e. the period in which the expenses arise. These costs occur during a financial year, but they are not considered at the time of valuing the inventory because they are not associated with the purchase and sale of goods.

According to the Matching Principle, all expenses are matched with the revenue of a particular period. So, if the revenues are recognised for an accounting period, then the expenses are also taken into consideration irrespective of the actual movement of cash. By virtue of this concept, period costs are also recorded and reported as actual expenses for the financial year.
All the non-manufacturing costs like office and general expenses are considered as Period Cost like interest, salary, rent, advertisement, commission to the salesman, depreciation of office assets, audit fees, etc.

Key Differences Between Product Cost and Period Cost
The following are the major differences between product cost and period cost:

1. Product Cost is the cost which can be directly assigned to the product. Period Cost is the cost which relates to a particular accounting period.
2. Product Cost is based on volume because they remain same in the unit price, but differ in the total value. On the other hand, time is taken as a basis for period cost because as per the matching principle; the expenses should match the revenue and therefore, the costs are ascertained and charged in the accounting period in which they are incurred.
3. In general, the variable cost is considered as product cost because they change with the change in the activity level. Conversely, the fixed cost is regarded as period costs because they remain unchanged irrespective of the activity level.
4. Product Cost is included in the inventory valuation, which is just opposite in the case of Period Cost.
5. Product cost comprises of all the manufacturing and production costs, but Period Cost considers all the non-manufacturing costs like marketing, selling, and distribution, etc.

In a nutshell, we can say that all the costs which are not product costs are period costs. The simple difference between the two is that Product Cost is a part of Cost of Production (COP) because it can be attributable to the products. On the other hand Period, the cost is not a part of the manufacturing process, and that is why the cost cannot be assigned to the products.


B Part 

Key Difference – Controllable vs Uncontrollable Cost
 
Understanding the cost classifications of controllable and uncontrollable costs is vital in order to make a number of business decisions. It assists businesses to reduce costs and make choices as to whether or not to proceed with a certain decision. The key difference between controllable and uncontrollable cost is that controllable cost is an expense that can be increased or decreased based on a particular business decision whereas uncontrollable cost is a cost that cannot be increased or decreased based on a business decision.

What is Controllable Cost?
Controllable cost is an expense that can be increased or decreased based on a particular business decision. In other words, the management has the power to influence such decisions. These costs can be altered in the short term. In general, costs relating to a particular business decision is controllable; if the company decides to refrain from making the decision, the costs will not have to be incurred. The ability to control costs mainly depends on the nature of the cost and decision-making authority of the managers.

Variable Cost
Variable cost changes with the level of output, as such is increased when a higher number of units are produced. Direct material cost, direct labor, and variable overheads are main types of variable costs. Thus, if the increase in output is avoided, the related costs can be controlled.

Incremental Cost
Incremental cost is the additional cost that will have to be incurred as a result of the new decision made.

Stepped Fixed Cost
Stepped fixed cost is a form of fixed costs that does not change within specific high and low activity level, but will change when the activity level is increased beyond a certain point

Decision-making Authority
The majority of the costs are controllable by senior and middle management due to their decision-making authority. Decisions relating to costs are taken by managers and operational staff is required to work towards achieving the cost targets

What is Uncontrollable Cost?
Uncontrollable cost is a cost that cannot be increased or decreased based on a business decision. In other words, it is an expense that a manager has no power to influence. Many uncontrollable costs can only be altered in the long term. If a cost has to be incurred irrespective of making a specific business decision, such costs are often classified as uncontrollable costs. Similar to controllable cost, uncontrollable costs can also arise due to the nature of the cost and decision-making authority of the managers.

Fixed Cost
These are the costs that can be altered based on the number of units produced. Examples of fixed costs include rent, lease rental, interest expense and depreciation expense.

Regulated Costs with a Legal Binding
Costs such as tax expense, other government levies, interest expense, and costs incurred to meet safety and other regulatory standards are often uncontrollable since related decisions are taken by external parties.

Decision-making Authority
Since the majority of cost related decisions are taken by senior and middle management due to their decision-making authority, costs are uncontrollable by operational staff at a lower level in the organization.

Controllable vs Uncontrollable Cost

Controllable cost is an expense that can be increased or decreased based on a particular business decision.Uncontrollable cost is a cost that cannot be increased or decreased based on a business decision.
Time Period
Controllable costs can be altered in the short term.Uncontrollable costs can be altered in the long term.
Types
Variable cost, incremental cost and stepped fixed cost are types of controllable costs.Fixed Cost is an uncontrollable cost in nature.
Decision-making Authority
Managers with higher decision-making authority can control costs.Many costs are uncontrollable when decision-making authority is low.

C Part 

Fixed cost: Meaning
Fixed cost is referred to as the cost that does not register a change with an increase or decrease in the quantity of goods produced by a firm. Fixed costs are those costs that a company should bear irrespective of the levels of production.

Fixed costs are less controllable in nature than the variable costs as they are not dependent on the production factors such as volume.

The different examples of fixed costs can be rent, salaries, and property taxes.

Variable cost: Meaning
Variable cost is referred to as the type of cost that will show variations as per the changes in the levels of production. Depending on the volume of the production in a company, the variable cost increases or decreases.

The various examples of variable costs are the cost of raw materials that are used for production, sales commissions, labour cost, and more.

Fixed cost

Variable cost

Definition

Fixed cost is referred to as the cost that does not register a change with an increase or decrease in the quantity of goods produced by a firm.Variable cost is referred to as the type of cost that will show variations as per the changes in the levels of production.

Nature of cost

It is time-dependent and changes after a certain period of time.It is volume-dependent and changes based on the volume produced.

How are they incurred?

Fixed costs are incurred irrespective of any units produced.Variable costs are incurred as and when any units are produced.

Does it change with the number of units?

Fixed cost decreases with an increase in the number of units produced.Variable cost remains the same irrespective of the number of units produced.

Impact on profit

Higher production results in reducing the costs and increasing the profits.There is no impact on profit with the level of production.

Examples

Rent, salaries, and property taxesLabour cost, cost of raw materials, and sales commissions

D Part

To establish a business, it is mandatory to invest some funds to help the business stay afloat. Once the company starts growing and brings in returns, there are certain expenses that you must look after monthly, half-yearly, or annually. 
These costs can come in form of salaries, rents, wages, transportation costs, loans, overdrafts, utility bills, etc. To monitor these expenses properly, we can segregate them into direct expenses and indirect expenses. 
If you are new to these terms, this blog is for you. Keep reading to learn about direct and indirect expenses, their lists, examples and differences. 

What is Direct Expenses?

As the name suggests, direct expenses are those which are associated with a company’s primary operation. These are directly linked with the manufacture and sale of products or services provided. 
Direct expenses are a major component of a business or company's financial metric as it helps them to keep track of their spending. The management assesses these expenses to set the cost of a product or service. 
Furthermore, the direct expenses of a company rely on the manufacture and sale of products or the services it provides. Consequently, direct expenses tend to fluctuate with the speed of production. However, they stay consistent for each output unit and are monitored by the respective department manager. 
Businesses study the direct expenses to calculate their gross profit. Also, the impact of direct expense on a company's profitability is more specific and immediate. 

List of Direct Expenses
The following table comprises the direct expenses list for your better understanding:
PurchaseCarriage Carriage in 
Carriage on purchasesCarriage inwardCartage 
Transportation InwardFreightRailway charges
Packing chargesLanding and wharf chargesInsurance in transit
Import dutyClearing chargesDock charges
Octroy dutyCustom dutyExcise duty
Manufacturing wagesManufacturing expensesFactory wages
Factory Insurance Factory electricityFactory rent

Consumable stores:

  1. Cotton waste
  2. Lubricating oil
  3. Grease
Factory light Factory rates
Factory Insurance

Raw materials:

  1. Oil seeds
  2. Tallow
  3. Jute
  4. Cotton seeds
Factory lighting and heating expenses
Royalty 

Motive power:

  1. Power
  2. Fuel
  3. Coke
  4. Gas 
  5. Coal
 
Examples of Direct Expenses
Raw materials and labour costs stand as prominent examples of direct expenses. These two parameters contribute towards the manufacturing of products by a company. They also affect the final cost of a product or service that the company provides.  

What is Indirect Expenses?

Unlike direct expenses, indirect expenses are those which you cannot link with the production and delivery of a specific product or service. These are certain necessary costs which a company must bear for its day-to-day business to run smoothly. 
Furthermore, indirect costs stay constant and do not fluctuate with a company's volume of production and sales. In many instances, indirect expenses are not assigned to one particular region. Indirect costs also do not determine the price of a product or service that the business offers. 
You can further classify indirect expenses into two types. These are recurring indirect costs and fixed indirect costs. Those costs that a company must pay regularly are recurring indirect costs. Whereas, costs that stay fixed for a certain duration of the project are fixed indirect costs. 
A business needs to take care of its direct expenses and indirect expenses to maintain a healthy financial record. This record ensures that the company stays tax-compliant and also helps attract investors and lenders who wish to analyse their financial profile before investing. 

List of Indirect Expenses
The following table covers a list of indirect expenses that a business bears: 
Establishment chargeOffice rentOffice expenses
Rent, rates and taxesPrinting and stationaryOffice telecom charges
Telecom and postageLegal chargesOffice electricity
General expensesInsurance General manager commission
Sales allowancesCommission Discount 
Sales salariesCarriage outSales expense
Delivery expensesFreight outwardCarriage outward
Warehouse rent AdvertisementAgent and traveller’s commission
Travelling expenseBad debts and provisionsTrade expense and subscription
Free sample distributionPacking and storage expenseBank charges and overdraft interests
Difference between Direct Expenses and Indirect Expenses
Here is a tabular representation of the differences between direct expenses and indirect expenses: 

Direct expenses

Indirect expenses

These are costs that are linked to a company's production and sales volume. A company must bear these costs to run smoothly and efficiently. 
These costs are easily identifiable and traceable. It is difficult to allocate indirect costs to specific products or services. 
They directly impact the costs of goods the company sells. Impacts costs of goods sold indirectly.
Companies usually track these costs in a specific cost centre.Companies allocate indirect costs to more than one cost centre.
Direct costs are necessary to calculate the gross profit. Companies evaluate indirect costs to calculate operating expenses and overheads. 
These fluctuate according to a company’s production volume. These costs do not rely on a company’s production or sale of goods. 
The impact of direct expense on profitability is immediate and specific. It has an indirect and general impact on a business’s profitability.
To conclude, a company must keep proper track of its direct expenses and indirect expenses for the smooth running of its business. Despite the above differences, both are a crucial component of a company's cost structure and impact its financial performance. 


Question No. 3

Write short notes on the following :

a) Sales Budget

b) Material Budget

c) Production Cost Budget 

d) Overhead Budget

Answer:

A Part 



B Part 


C Part 


D Part 
The Overhead Budget can be defined as the budget which is prepared to forecast or show all the future costs that are expected to be incurred during the manufacturing of the goods or services of the company.
It does not include the direct material cost and the direct labor cost along with all other costs which form part of the cost of goods sold, i.e., which generally forms part of other master budget prepared by the company.
The company prepares various budgets to understand future incomes and expenses. For example, manufacturing companies prepare overhead budgets to estimate the company’s overhead expenses. In Overhead budgets, direct labor and direct material expenses are not considered because they already form part of the other master budgets in calculating the cost of goods sold. Therefore, overhead budgets help the management and employees of the company in the future estimation of profitability and the understanding of their limitations in terms of expenses.
In preparing the overhead budget, the variable overheads are shown separately, and they are calculated as the product of total units of production and the rate per unit. Then, below variable overheads, fixed overheads expenses are presented, and last total variable overhead expenses are shown as the sum of variable and fixed overhead expenses.
Overhead budgets are important for companies because they give the company’s management and employees an idea of all the future expenses to be incurred by it. With the help of this, the management and employees of the company understand their limitations and can make strategies to control those expenses. The company’s management and employees can systematically allocate their business resources according to the priority of the expenses.
The Overhead budget forecasts all indirect expenses or overhead expenses to be incurred by the company in the future. Hence, the management and the company’s employees understand future expected expenses. Therefore, it gives them the way to make proper strategies to control those expenses and increase profitability in the future. Moreover, all the limitations are well known to the employees in the present for future expenses. Therefore, the company’s management and employees can differentiate which expenses are important and which are not. Hence, by doing this, the company’s management and employees can avoid irrelevant future expenses. The preparation of the overhead budget is mainly prepared in the manufacturing industries.

Question No. 4

Write a detailed note explaining the advantages and limitations of Standard Costing.

Answer:



Question No. 5

  1. Explain the different types of the reports that are used in an enterprise.

  2. Answer:

    While reporting has been a common practice for many decades, the business world keeps evolving, and with more competitive industries, the need to generate fast and accurate reports becomes critical. This presents a problem for many modern organizations today, as building reports can take from hours to days. In fact, a survey about management reports performed by Deloitte says that 50% of managers are unsatisfied with the speed of delivery and the quality of the reports they receive.

  3. Businesses have been producing reports forever. No matter what role or industry you work in, chances are that you have been faced with the task of generating a tedious report to show your progress or performance.

  4. 1. Informational Reports

  5. The first in our list of reporting types is informational reports. As their name suggests, this report type aims to give factual insights about a specific topic. This can include performance reports, expense reports, and justification reports, among others. A differentiating characteristic of these reports is their objectivity; they are only meant to inform but not propose solutions or hypotheses. Common informational reports examples are for performance tracking, such as annual, monthly, or weekly reports.

    2. Analytical Reports

    This report type contains a mix of useful information to facilitate the decision-making process through a mix of qualitative and quantitative insights as well as real-time and historical insights. Unlike informational reports that purely inform users about a topic, this report type also aims to provide recommendations about the next steps and help with problem-solving. With this information in hand, businesses can build strategies based on analytical evidence and not simple intuition. With the use of the right BI reporting tool, businesses can generate various types of analytical reports that include accurate forecasts via predictive analytics technologies. 

  6. 3. Operational Reports

    These reports track every pertinent detail of the company’s operational tasks, such as its production processes. They are typically short-term reports as they aim to paint a picture of the present. Businesses use this type of report to spot any issues and define their solutions or to identify improvement opportunities to optimize their operational efficiency. Operational reports are commonly used in manufacturing, logistics, and retail as they help keep track of inventory, production, and costs, among others.


    4. Industry Reports

    Next in our list of the most common kinds of reports, we have industry-specific reports. As its name suggests, these types of reports are used in specific industries and provide valuable information about KPIs and goals that are unique to that industry. For instance, construction reports are invaluable tools to track project progress and extract valuable conclusions to optimize processes.

5. Product Reports
As its name suggests, this report type is used to monitor several aspects related to product development. Businesses often use them to track which of their products or subscriptions are selling the most within a given time period, calculate inventories, or see what kind of product the client values the most. Another common use case of these reports is to research the implementation of new products or develop existing ones. 

6. Department Reports
These reports are specific to each department or business function. They serve as a communication tool between managers and team members who must stay connected and work together for common goals. Whether it is the sales department, customer service, logistics, or finances, this specific report type helps track and optimize strategies on a deeper level. 

7. Progress Reports
From the branch of informational reports, progress reports provide critical information about a project’s status. Employees or managers can produce these reports daily, weekly, or monthly to track performance and fine-tune tasks for the project’s better development. Progress reports are often used as visual materials to support meetings and discussions. A good example is a KPI scorecard.

8. Internal Reports
A type of report that encompasses many others on this list, internal reports refer to any type of report that is used internally in a business. They convey information between team members and departments to keep communication flowing regarding goals and business objectives.

9. External Reports
Although most of the report types listed here are used for internal purposes, not all reporting is meant to be used behind closed doors. External reports are created to share information with external stakeholders such as clients or investors for budget or progress accountability, as well as for governmental bodies to stay compliant with the law requirements.

10. Vertical & Lateral Reports
Next, in our rundown of types of reports, we have vertical and lateral reports. This reporting type refers to the direction in which a report travels. A vertical report is meant to go upward or downward the hierarchy, for example, a management report. A lateral report assists in organization and communication between groups that are at the same level of the hierarchy, such as the financial and marketing departments.

11. Research Reports
Without a doubt, one of the most vital reporting types for any modern business is centered on research. Being able to collect, collate, and drill down into insights based on key pockets of your customer base or industry will give you the tools to drive innovation while meeting your audience’s needs head-on.

12. Strategic Reports
Strategy is a vital component of every business, big or small. Strategic analytics tools are perhaps the broadest and most universal of all the different types of business reports imaginable.

These particular tools exist to help you consistently understand, meet, and exceed your most pressing organizational goals by providing top-level metrics on various initiatives or functions.

13. Project Reports
Projects are key to keeping a business moving in the right direction while keeping innovation and evolution at the forefront of every plan, communication, or campaign. But without the right management tools, a potentially groundbreaking project can become a resource-sapping disaster.

A project management report serves as a summary of a particular project’s status and its various components. It’s a visual tool that you can share with partners, colleagues, clients, and stakeholders to showcase your project’s progress at multiple stages.

14. Statutory Reports

It may not seem exciting or glamorous, but keeping your business’s statutory affairs in order is vital to your ongoing commercial health and success.

When it comes to submitting vital financial and non-financial information to official bodies, one small error can result in serious repercussions. As such, working with statutory report formats is a watertight way of keeping track of your affairs and records while significantly reducing the risk of human error.

Armed with interactive insights and dynamic visuals, you will keep your records clean and compliant while gaining the ability to nip any potential errors or issues in the bud.

Monday, 9 September 2024

All Questions - MCO-04 - BUSINESS ENVIRONMENT - Masters of Commerce (Mcom) - First Semester 2024

 

                        IGNOU ASSIGNMENT SOLUTIONS

        MASTER OF COMMERCE (MCOM - SEMESTER 1)

               MCO-04 - BUSINESS ENVIRONMENT  

                                        MCO & 04 /TMA/2024

Please Note: 
These assignments are valid for two admission cycles (January 2024 and July 2024). The validity is given below:  
1 Those who are enrolled in January 2024, it is valid upto June 2024.  
2 Those who are enrolled in July 2024, it is valid upto December 2024.  
In case you are planning to appear in June Term-End Examination, you must submit the assignments to the Coordinator of your Study Centre latest by 15th March, and if you are planning to appear in December Term-End Examination, you must submit them latest by 15th September. 

Question No. 1

Explain briefly the major components of business environment and their impact on business.

Answer:

Everything you need to know about the components of business environment. Business environment refers to those aspects of the surroundings of business enterprise which affect or influence its operations and determine its effectiveness.

Andrews has also rightly defined the environment of a company as the pattern of all external influences that affect its life and development. Keith Davis too has also observed that business environment is the aggregate of all conditions, events and influences that surround and affect it.

The business environment is always changing and is uncertain. It is because of this that it is said that the business environment is the sum of all the factors outside the control of management of a company—the factors which are constantly changing and they carry with them both opportunities and risks or uncertainties which can make or mar the future of business.

Some of the components of business environment are as follows:-

A. Internal Environment – 1. Financial Capability 2. Marketing Capability 3. Operations Capability 4. Personnel Capability 5. General Management Capability 

B. External Environment – 1. Micro Environment 2. Macro Environment.

Additionally, also learn about the other components of business environment:-

1. Economic Environment 2. Technological Environment 3. Social Environment 4. Demographic Environment 5. Political and Legal Environment 6. Global Environment.

Components of Business Environment: Internal and External Environment

Components of Business Environment – 
2 Major Components: Internal Environment and External Environment

Component # 1. Internal Environment:
It refers to all the factors within an organization which affect its functioning. These factors are generally regarded as controllable i.e. the organization can alter or modify such factors.

Some of the important internal factors are:

i. Financial Capability:

Financial capability factors relate to the availability, usage and management of funds and all allied aspects that have a bearing on an organization’s capacity and its ability to implement its strategies.

Some of the important factors which influence the financial capability of any organization are as follows:
(a) Factors related to the sources of funds like capital structure, procurement of capital, financing pattern, working capital availability, borrowings, capital and credit availability, reserves and surplus and relationship with banks and financial institutions.

(b) Factors related to uses of funds such as capital investment, fixed assets acquisition, current assets, loans and advances, dividend distribution and relationship with shareholders.

(c) Factors related to management of funds like financial accounting and budgeting, management control system, state of financial health, cash, inflation, credit, return and risk management, cost reduction and control and tax planning and control.

ii. Marketing Capability:

Marketing capability factors relate to the pricing, promotion and distribution of products or services and all the allied aspects that have a bearing on an organization’s capacity and ability to implement its strategies.

Some of these important factors which influence this marketing capability of an organization are as follows:

(a) Product related factors like variety, differentiation, mixed quality, positioning packaging, etc.

(b) Price related factors like pricing objectives, policies, changes, protection advantages, etc.

(c) Promotion related factors like promotional tools, sales promotion, advertising, public relations etc.

(d) integrative and systematic factors like marketing mix, distribution system, market standing, company image, marketing organization, marketing system, marketing management, information system, etc.

iii. Operations Capability:

Operations capability factors relate to the production of the products or services, use of material resources and all allied aspects that have a bearing on organization’s capacity and ability to implement its strategies.

Some of the important factors which influence operations capability of an organization are as follows:

(a) Factors related to the production system like capacity, location, layout, service, design, work system, degree of automation, extent of vertical integration, etc.

(b) Factors related to the operation and control system like aggregate production planning, material supply, inventory, cost and quality control, maintenance system and procedure, etc.

(c) Factors related to the R & D system like personnel facilities, product development, patent right, level of technology used, technical collaboration and support etc.

iv. Personnel Capability:

Personnel capability factors relate to the existence and use of human resources and skills and all allied aspects that have a bearing of an organization’s capability and capacity to implement its strategies.

Some of the important factors which influence the personnel capability of an organization are as follows:

(a) Factors related to the personnel system like system for manpower planning selection, development, compensation, communication and appraisal, position of the personnel department within the organization, procedures and standards etc.

(b) Factors related to organization and employee characteristics like corporate image, quality of managers, staff and workers, perception about the image of the organization as an employer, availability of developmental opportunities for employees, working conditions, etc.

(c) Factors related to industrial relations like union – management relationship, collective bargaining, safety, welfare and security, employee satisfaction and morale, etc.

v. General Management Capability:

General management capability relates to the integration, coordination and direction of the functional capabilities towards common goals and all allied aspects that have a bearing on an organization’s ability to implement its strategies.

Some of the important factors which influence the general management capability of an organization are as follows:

(a) Factors related to the general management system like strategic management system, process related to mission, purpose and objective setting, strategy formulation and implementation machinery, strategy evaluation system, management information system, corporate planning system, rewards and incentives system for top managers, etc.

(b) Factors related to general managers like orientations, risk — propensity, values, norms, personal goals, competence, capacity for work, track record, balance of functional experience, etc.

Component # 2. External Environment:

The external environment consists of all the factors which provide opportunities or pose threats to an organization. In a wider sense, the external environment encompasses a variety of factors like international, national and local economy. Social changes, demographic variables, political system, technology, attitude towards business, energy sources, raw materials and other resources and many other macro level factors make up the external environment.

We could designate such wide perception of the environment as a general environment. All organizations, in some way or the other, are concerned about the general environment but the immediate concerns of any organization are confined just to a part of the general environment which could be termed as a highly relevant environment and enables the organization to focus its attention on those factors which are intimately related to its mission, purpose, objects and strategies.

Depending on its perception of the relevant environment, an organization takes into account those influences in its surroundings which have an immediate impact on its strategic management process.

i. Micro Environment:

Micro external factors have an important effect on business operations of a firm. However, all micro factors may not have the same effect on all firms in the industry. For example, suppliers, an important element of micro level environment, are often willing to provide the materials at relatively lower prices to big business firms. They do not have the same attitude towards relatively small business firms.

Some important micro elements of the business environment are described here:

a) Customer:

The prime task for any business is to attract and retain customers. This is to ensure its own long-term profitability and existence in the market. It therefore follows that the need and the desire of the customer should be monitored minutely to ensure customer delight, which will lead to the firm having an increasing number of loyal customers.

Changing tastes and preferences of the customer should not only be observed as they happen, but forecasted before, and necessary corrections should be made in the product/service profile by the company. Customers are the backbone of a company and the very reason for the company’s existence.

b) Products:

Product factors such as the demand, image, features, utility, function, design, life cycle, price, promotion, distribution, differentiation and availability of substitutes of products or services also form an intimate part of the business environment. The product/service features are the key to attract/retain customers.

c) Marketing Intermediary:

This includes all those who facilitate distribution of goods from the centres of production to the various centres of consumption. These are the middlemen who form part of the distribution channel and those who help reach the product/service to the ultimate consumer. They can be few or many in number, depending on the length of the distribution chain and type of distribution system that the company adopts. If this chain is hassle free and functions without many hurdles, it eventually helps the organisation.

d) Competitors:

The world has become a global market. There exists tremendous competition in each and every area. There are other business entities that manufacture similar products and compete with a company for market share and turnover. These have to be managed well and market intelligence is required to find out about their future plans. These can play a major role in making or marring the fortunes of any company.

e) Suppliers:

An important factor in the micro environment is the supplier, i.e., those who supply raw materials and components and machines to the company. The suppliers should be reliable and act as business partners, working in coordination to fulfil the ultimate consumer expectations. If the suppliers are reliable, there is no need to keep heavy inventory stocks that increases the risk of obsolescence and damage and also blocks to working capital of the company.

ii. Macro Environment:

The macro environment is the larger, uncontrollable environment consisting of societal forces that affect all other environments. They offer tremendous opportunities for any business and also present threats that can harm a business in a major way. This environment becomes crucially important to understand and study for the purpose of strategic planning and decision-making.

It has broader dimensions than the micro environment. It consists of individuals, groups, agencies, events, conditions and forces with which the organisation comes into frequent contact in the course of its functioning. The macro environment is actually the real environmental factor that influences the growth and structure of any business to the greatest degree.

It is made up of following components:

a) Socio-Cultural Environment:

This consists of the society and culture of a place where the organisation is doing its business. It is a general entity and influences almost all firms in a similar manner. Some of the important factors and influences operating in the social environment are the buying and consumption habits of people, their languages, beliefs and values, customs and tradition, tastes and preferences, education and ail factors that affect the business.

These factors are listed below:

I. Demographic characteristics such as population, its density and distribution, etc.

II. Social concerns such as the role of business in society, etc.

III. Social attitudes and values such as the expectations of the society from business.

IV. Family structures

V. Educational levels

VI. Awareness and work ethics

VII. Beliefs and value systems

VIII. Local festivals

b) Political Environment:

The political environment consists of factors related to the management of public affairs and their impact on the business of an organization. Political environment has a close relationship with the economic system and economic policies. For Example, communist countries have a centrally planned economic system. In most countries apart from those laws that control investment and related matters, there are a number of laws that regulate the conduct of the business. These laws cover such matters as standard of product, packaging, promotion, etc.

India is a democratic country having a stable political system where the Government plays an active role as a planner, promoter and regulator of economic activities. Businessmen therefore are conscious of the political environment that their organization faces. Most governmental decisions related to business are based on political considerations in line with the political philosophy followed by the ruling party at the centre and the state level.

Some aspects of the political environment are as follows:

I. The general state of political development

II. The degree of politicisation of business and economic issues

III. The level of political morality

IV. The law and order situation

V. Political stability

VI. Political ideology and practices of the ruling party

c) Economic Environment:

The economic environment consists of macro level patterns related to the areas of production and distribution of wealth that have an impact on the business of an organization.

Some of the important factors and influences operating in economic environment are:

I. Economic stages existing at a given time in a country.

II. The economic structure adopted such as capitalistic, socialistic or mixed economy.

III. Economic planning, such as 5 — year plans, annual budgets, etc.

IV. Economic policies, such as industrial, monetary and fiscal policies.

V. Economic indices like national income, distribution of income, rate of growth and growth of GNP, per capita income, disposable personal income, rate of saving, investment, value of imports and exports, balance of payments etc.

VI. Infrastructural factors such as financial institutions, banks, modes of transportation, communication facility, energy sources, etc.

Some examples highlighting the role of economic environment are described below:

1) Liberalization of the economy since past twenty years has had a mixed effect on Indian industry. While most of the companies have benefited in terms of the resulting freedom to alter product mix and capacity, there have been some adverse effects too in the areas of overcapacity and increased competition.

Partial decontrol of cement in 1982 led to a rapid increase in production capacity and resultant supply, changing the market situation from that of acute scarcity to a comfortable surplus. Liberalization of imports has led to increased competition in the capital goods industries causing profits to decline as a result of which many companies have not been able to sustain their business.

2) Public saving in India have been traditionally invested in fixed assets and precious metals. The share of savings invested with the Government has been channelled through post-offices and banks. However, of late the investors have increasingly turned to other avenues like stock markets and company deposits.

Recent changes in economic and fiscal policies have led to many significant developments. Leasing and financing companies, public sector bonds, mutual funds, venture capital business, newer financial instruments, entry of banks and financial institution in stock trading are some of the developments which provide the resources for capital market and project financing.

d) Regulatory Environment:

The regulatory environment consists of factors related to the planning, promotion and regulation of economic activities by the Government that have an impact on the business of an organization.

Some of the important factors and influences operating in the regulatory environment are as follows:

I. The constitutional framework, directive principles, fundamental rights and distribution of legislative power between Central and State Government.

II. Policies related to licensing monopolies, foreign investment and finance of industries.

III. Policies related to distribution and pricing and their control.

IV. Policies related to imports and exports.

V. Other policies related to the public sector, small — scale industries, sick industries, development of backward areas, control of environment pollution and customer protection.

Business and Industry operate within a regulatory environment. The relationship between industry and the regulatory environment exists as a two – way process. The Government lays down the policies, procedures and rules according to which the industry functions.

There are a number of administrative controls over business that are exercised through the regulatory mechanism.

Some of the important areas of control are:

1) Industrial policy and licensing;

2) Monopolies and restrictive trade practices.

3) Legislation related to a company’s operation.

4) Import and export control and control over foreign exchange;

5) Control over foreign investment and collaboration;

6) Control through consumer protection; and

7) Control of environmental pollution

e) Technological Environment:

The technological environment consists of those factors related to knowledge applied and the materials and machines used in the production of goods and services that have an impact on the business of an organization. For many enterprises, technology is the most dynamic of all environmental factors. An individual firm is concerned with its product and process technology. This environment consists of those factors that involve any type of technological advancement or lack of the same.

Some of the specific factors that can be described are as follows:

I. Sources of technology like company sources, external sources and foreign sources.

II. Technological development, stages of development change and rate of change of technology and research and development.

III. Impact of technology on human beings, the man – machine system and the environmental effects of technology.

IV. Communication and infrastructural technology and technology in management.

V. Technological obsolescence.

In the Indian context, we find the state of technological development varies among different sectors of the industry. Generally it is felt that the technological aspect of competition varies with customer needs and Government policy. Technology is often used as a strategic weapon by companies operating in highly competitive environment.

f) Demographic Environment:

This environment deals with the composition and characteristics of the population of a place. All the relevant descriptions of the population of a place with respect to its demographic profile will affect business decisions drastically. It would be in the interest of any firm to consider these aspects in detail before planning the strategy.

It includes factors such as:

I. Average family size

II. Size of population

III. Educational levels

IV. Economic stratification of the population

V. Job profiles and Income levels

VI. Sex ratio composition of the population

VII. Life expectancy

VIII. Religion, Caste and customs and traditions

IX. Spatial mobility of the population


Question No. 2

Enumerate the characteristics of consumerism and outline the development of consumer movement in India.

Answer:

All individuals make purchase decisions or consume goods and services produced in an economy in their daily lives. Due to increasing liberalization and globalization there is mushroomed growth in human needs and wants not of basic necessities but also for luxuries. In the present scenario of technological advancements, consumers are expecting value for money, quality goods, improved services and more convenience. The transition from a closed economy to open economy and removal of foreign trade barriers resulting into inrush of Multinational Corporation (MNCs) and foreign brands in developing countries. But still, in developing countries like India, consumers are exploited by traders/ sellers in the various forms such as defective products, misleading advertising, adulterated foods, hoarding, black marketing, profiteering and much more associated evils. Taking into account the changing business scenario, more legislation needs to design for regulating the business and trade activities so that protection to consumers can be ensured.

 Meaning of Consumerism

  •  Consumerism, the “social movement seeking to augment the rights and power of buyers in relation to sellers,” – Philip Kotler
  • “The dedication of those activities of both public and private organisation which are designed to protect individuals from practices that impinges upon their rights as consumers”.– Harper W. Boyd
  • “Consumerism is a social force within the environment designed to aid and protects the consumers by exerting legal, moral and economic pressure on business”. – Cravers and Hills
  • “An organised effort of consumers seeking redress, restitution, and remedy for dissatisfaction they have accumulated in the acquisition of their standard of living”.– Richard H. Buskirk and James Bushkirk
Main features of consumerism
  1. Consumerism is stimulated by dissatisfied and aggrieved consumers with the unfair dealings of sellers.
  2. Consumerism is a social movement of consumers.
  3. Consumerism involves the collaborative effort of the organised consumers.
  4. Consumerism ensures consumer welfare as well as the interest of society at large.
  5. Consumerism explains the rights and responsibilities of the consumer in relation to the buyer.
  6. Consumerism involves a wide range of activities such as spreading consumer education directed towards protection against unfair trade practices.
  7. Under consumerism Government, community, NGO’s, consumer courts etc. all strive for the protection of consumers against exploitation by sellers.
Need of Consumerism in India

Consumer Sovereignty and consumer designation as king of the market are false notions especially in developing countries like India. Need of consumerism in India arises on account of following reasons:

  • India is a vast country, a greater proportion of Indian consumers still are illiterate and ignorant about their rights. They don’t have adequate knowledge to understand and to use their rights as consumers.
  • Great diversity can be found in India in relation to culture, religion , education and language due to this prime reason the consumers are not unified in India instead the sellers or traders are well organised which encourages them to indulge in unscrupulous trade activities.
  • Most of the products in the Indian market are of poor quality due to lack of proper verification by Government agency. With increasing supply of duplicate products in the market, consumers are not able to distinguish between a genuine product and bogus product.
  • Consumers are often misguided by deceptive advertisements. Traders present misleading information about quality, purity, safety and utility of advertised products.
  • The legal process in India is troublesome and time-consuming that’s why the consumers do not go to consumer courts and civil courts to file genuine complaints against products and services.
Numerous legal Acts have been passed by Indian Government to satisfy the needs of consumers such as:
Drug and Cosmetics Act, 1940  Prevention of Food Adulteration Act, 1954 Essential Commodity (supply) Act, 1955  Standard of Weights and Measures Act, 1976  Consumer Protection Act, 1986 but still many consumers are fighting court cases for a common problem like poor quality of products, deceptive advertisements etc. due to lack of strict implementation of above-mentioned consumer protection laws which causes frustration among consumers.

Thus, there is dire need to emphasis on protection of consumer rights in India by the Government which is in the interest of both, business houses as well as for consumers’ satisfaction.

The basic reason for the development of consumer movement in India are different from those in the West. In western countries, consumer movement was the result of post-industrialisation affluence-for more information about the merits of competing products and to influence producers especially for new and more sophisticated products. In India, the basic reasons for the consumers movement have been:
  • Shortage of consumer products; inflation of early 1970's 
  • Adulteration and the Black Market. 
  • Lack of product choices due to lack of development in technology 
  • Thrust of consumer movement in India has been on availability, purity and prices
The factors which stimulated the consumer movement in recent years are: 
  • Increasing consumer awareness 
  • Declining quality of goods and services 
  • Increasing consumer ,expectations because of consumer education 
  • Influence of the pioneers and leaders of the consumer movement 
  • Organised effort through consumer societies
Stages of Development of the Consumer Movement 

The Consumer Movement today is undergoing a silent revolution. The movement is bringing qualitative and quantitative changes in the lives of people enabling them to organise themselves as an effective force to reckon with. But the path to reach this stage has not been easy. It has been a struggle against bad business which always put profit before fairness in transactions. The first stage of movement was more representational in nature, i.e., to make consumers aware of their rights through speeches and articles in newspapers and magazines and holding exhibitions. The second stage was direct action based on boycotting of goods, picketing and demonstration. However, direct action had its own limitations, that led to the third stage of professionally managed consumer organisations. From educational activities and handling complaints, it ventured into areas involving lobbying, litigation and laboratory testing. This gave good results. Thus, for instance business sector has started taking notice and co-operating with the movement. It has played a . role in hastening the process of passing the Consumer Protection Act, 1986 which has led to the fourth stage. The Act enshrines the consumer rights and provides for setting up of quasi-judicial authorities for redressal of consumer disputes. This act takes justice in the socio-economic sphere a step closer to the common man.

Some Important Consumer Organisations 

Consumer movement in India had its beginning in the early part of this century. The first known collective body of consumers in India was set up in 1915 with the 'Passengers and Traffic Relief Association' (PATRA) in Bombay. Women Graduate Union (WGU). Bombay was another organisation started in 1915. One of the earliest consumer co-operatives was the 'Triplicane Urban Co-operative Stores' started in late 40's in Madras. It has about 150 branches all over the city. The Indian Association of Consumer (LAC) was set up in Delhi in 1956. This was an All India Association for consumer interests with the government's support. However, even IAC did not make any headway. 

The first organisation to really make an impact was the Consumer Guidance Society of India (CGSI), Bombay started by nine housewives in 1966 with Mrs. Leela Jog as its founder secretary. Instead of just holding conferences and meetings and asking questions like earlier consumer associations, it started testing and reporting the quality of items of daily use of foodstuffs and handling' consumer complaints. It has 8 branches at various places carrying on publicity, exhibitions and education. It publishes a magazine called 'Keemat', in English, for consumer information. The second consumer organisation which made quite an impact in making them cause of consumers known throughout the country is theKarnataka Consumer Services Society' (KCSS) formed in 1970. The main strength of the KCSS was Mrs. Mandana who spread the word of the movement throughout the country, especially among government circles at a time when the word 'consumer' was not familiar to many. It is based in Bangalore. It organised important seminars on consumers' education in schools and is represented on prevention of Food and Drug Adulteration Committee and Karnataka Food and Civil Supplies Corporation. 

Visaka Consumers Council (VCC) started in 1973 in Vishakhapatnam, Andhra Pradesh, 'is another pioneering consumer organisation which has made a significant contribution to the consumer movement. It represented the plight of the poor ration card holders and LPG gas users, who had to stand in long ques because of the irresponsible attitude of the concerned authorities. Mr. V. K. Parigi with 20 members held meetings, survey of ration card holders and succeeded in achieving necessary changes in the fair price shops and the public distribution system. Besides this about 15 more organisations came up in Andhra Pradesh taking up the task of solving problems of fair price shops and milk distribution in different parts of the state. To wage a war against exploitation by the traders, some organisations came up with the novel idea of buying quality product of everyday use at wholesale and selling these to the consumers at much lower prices than that being sold by the merchants. These are the Akhil Bhartiya Grahak Panchayat (ABGP) started in 1974 in Pune, Mumbai Grahak Panchayat (MGP) in 1979 in Mumbai and Grahak Panchayat in 1979 in Jamshedpur. 

Another organisation which made a significant contribution to the cause of consumers is the Consumer Education and Research Centre (CERC) which started in Ahmedabad in 1978. It added a new dimension to the Consumer movement with Prof. Manubhai Shah, the Managing Trustee of CERC. The organisation constantly used legal machin- ery to bring about changes and protect consumer rights. Its special focus and interven- tion is against the governments and public corporations. It has a big library, computer centre and a product testing laboratory. Recently, it has also launched a project on comparative testing in Ahmedabad where comparative testing, ranking and evaluation of consumer products are being undertaken with the aim of publication of such findings for consumer education. To begin with, testing of food, pharmaceuticals and domestic appliances had started. Findings will be published and Action may be initiated against unsafe products. CERC also undertakes internship training for any consumer organisation, besides routine exhibitions, seminars and publications of the magazine 'Consumer Confrontation.' 

The Eighties of the present century saw the dawn of a new era in consumer movement in India. There was mushrooming of consumer organisations, many floated by politicians to earn additional income and capture a gullible vote bank! However some associations were really committed to the cause of the consumers. One of these was 'Jagrut Grahak' in Baroda, Gujarat started in 1980 by ten retired professionals. It imparts consumer education through seminars and publication and runs a network of 45 complaint centres. 'Consumers Forum' is another important organisations started in 1980 in a small form in Udupi in South Karnataka. Under the leadership of Dr. P. Narayan Rao, it succeeded in bringing relief to many aggrieved consumers, chiefly from their problems with the state bureaucrats. 

VOICE, the voluntary organisation in the interest of consumer education, was founded by energetic young students and teachers of the Delhi University in 1983 in Delhi to fight against unfair trade practices. It gives consumers information about the benefits of shortcomings of various products and brands and enables them to make informed choices. With Dr. Shri Ram Khanna as the Managing Trustee, it has launched compara- tive testing. Its first attempt was directed at comparative testing of well known brands of colour T.Vs. Consumer Unity and Trust Society (CUTS) started in Jaipur, Rajasthan, in March 1984, made its impact by effectively making use of media and publicity. For example, to tackle problems of garbage, it announced prizes for a photograph depicting the biggest heap rubbish or the biggest pothole, and this galvanised authorities into taking prompt action. Consumer Action Group (CAG) founded in 1985 in Madras concerns itself with the issues of civic amenities, health and environments. For example, shortage in Chennai and Chemical pollution in Adyar river. 

A new impetus was given to the consumer movement with the enactment of the Consumer Protection Act, 1986. It applies to the whole of India except J&K. The detailed information on this act is dealt with elsewhere in this course. Here, it is suffice to mention that this act is unique since it provides for setting up of quasi-judicial bodies vested with jurisdiction concurrently with the established courts for redressal of consumer disputes at the district, state and national levels. The basic objective is to provide inexpensive justice to consumers. For the enactment of this legislation, the late Prime Minister, Mr. Rajiv Gandhi deserves special mention from several ministries and public sector monopolies and after vested interests, he went ahead and got the act passed. The Nineties saw the fulfilment of efforts towards a unified approach. It had been always felt that there were benefits in collective and united approach. In March, 1990 the Federation of Consumer Organisations (FEDCOT) was established in Tamil Nadu to bring together as many consumer groups as possible in the state under one umbrella. In 1992, consumer groups of Guiarat ioined hands to form a federation, Guiarat State, Federation of Consumer aiisatibn (GUSFECO). Now 9 states in the country have federations. Besides Tamil Nadu and Gujarat, they are Kerala, Karnataka, Andhra Pradesh, Maharashtra, Rajasthan. Orissa, and Uttar Pradesh. Besides, at the apex level, there are Confederation of Indian Consumer Organisation (CICO), New Delhi, formed in February 1991 and Consumer Coordination Council (CCC), New Delhi, formed in April 1992. The primary reason for firming these apex bodies is networking of consumer groups coming together for a common cause. 

Question No. 3 

Why is Indian economy regarded an underdeveloped economy? State its basic characteristics.

Answer:

India, which for long has been defined as the underdeveloped country, now is called a developing economy. It is an economy which has shed off some of its backwardness and making perceptible progress is many socio-economic spheres. Thus a developing economy is one which has many sections that are making rapid progress, but has many activities still stepped in stagnation and backwardness. The world today present a picture of applying contract. Some of the countries though a few in number are fabulously rich. On the other hand, nearly three-forth of the world population in habiting more of the countries of Asia, Africa, Latin America, Eastern Europe can farely affored a minimum existence. India is a developing economy but it has features of an underdeveloped economy like low per capita in come, low levels of living, Rapid growth of population, unemployment, poor quality of human capital etc. The above features point out that India is an underdeveloped country. The other underdeveloped countries of the world also possesses similar features. In the year after independence the government of India has awakened to the need for economic development of the country and has made an organized efforts. As a result of there efforts the pace of development has gathered momentum.

Features of India’s underdeveloped economy: 

1.Low per capita income:India’s per capita income is very low as compared to the developed countries of the world. India’s per capita income is about 70 times lower than that of Switzerland,35 times lower than the USA,30 times lower than UK and Germany. 

2.Low levels of living:Low level of income in underdeveloped countries result in very much depressed levels of living of their people. Per capita daily calorie  supply in India is only 2104 whereas in the USA it is 3666,In Canada It is 3447 and of Switzerland it is 3547. 

3. Technological Backwardness:T he techniques of production employed in most of the sectors of the underdeveloped economics are obsolete or outdated. In India, agriculture is largely carried on with the techniques which are centuries old. Modernisation in the industrial sector is also very limited, most of the industries still employ techniques which have been long discarded in the west. The transport sector still needs improvements. 

4. Low productivity:T here are wide differences in the level of productivity in different sectors between the advanced and the backward countries. The average productivity in Indian Agriculture is about one forth of the productivity level in USA and Canada. Not only agriculture but also is agriculture and terriary sectors productivity is very low.  

5. Excessive dependence upon agriculture: In India over half is of the working force directly engaged in agriculture. Contribution of agriculture and allied activities to India’s GDP is now around 15% as against 55% in 1950-51. Though slave of agriculture in the last six decades, it is still very high. But now it has gone down. This shows that the production of non-agriculture in India is much smaller as compared to the advanced countries. 

6. Rapid growth of population:T he rate of growth of population in underdeveloped countries is generally very high. Increasing population adds to the liability of the society as more and more provisions has to be made for food, shelter, stay, medical care, education etc. This calls for a higher rate of economic progress in order to maintain even the same levels of livings. 

7. Existence of unemployment and disguised unemployment:- Unemployment in India has become more widespread in spite o the tremendous efforts that have been made to create more and more job opportunities during five year plans. In the agriculture sector of the economy is disgusised  unemployment exists to a considerable degree. All these people share the nation’s income, without making any contribution in the production. This, they are a drain upon the country’s resources and a hindrance in the way of its development. 

8.Poor quality of human capital:Yet another feature of the underdeveloped countries is the poor quality of human capita. Expenditure on education, medical care and social services goes a long way to improve the quality of labour. Unfortunately, in India masses still countries to be illiterate and ignorant. According to the census of 20121, the literacy rate had gone up to 74% compared to just around 32% in 1951. T hough this is big achievement. Yet still over a quarter of country’s population is illiterate, which needs education to improve their skills and efficiency. 

9. Dualistic Economy: T he underdeveloped economies including the India are dualistic in nature. The modern sector of the economy and the traditional ones exists side by side, each having own its distinct identity. In India some sectors of the economy are well organized while large areas remains unorganized and backward.

The above features point out that India is an underdeveloped country. The other underdeveloped countries of the world also possesses similar features. In the year after independence the government of India has awakened to the need for economic development of the country and has made an organized efforts and initiated the process of development in the country. As a result of these efforts the pace of development has gathered momentum and the country is making a steady, though somewhat a slow process. T he role of the government in India’s economic development has thus indeed been pioneering and paternal. It has not only directly participated in the economy to ensure its faster growth, but has helped and guided the private sector to become an effective agent of development. With the recent changes in government’s economic policies which incorporates a far greater degree of liberalization, privatisation and computation. The private sector is being given a greater responsibility for country’s development, but the government would not shrink formats responsibility of helping and guiding the private sector. Even now the government has taken upon itself the vital role of providing and developing economic and social infrastructure services. The private sector will not be able to contribute its maximum potential to the development process. Hence while the private sector has now been asked to assume greater role in directly productive activities, the government would act as a guide and a facilitator of development by providing adequate essential development infrastructural services. 


Question No. 4 

State the salient features of 1956 Industrial Policy Resolution. How far the objectives of this policy could be achieved.

Answer:

Main Features of 1956 Policy:

The following are the features of this policy:

(i) Categories of Industries:

Large scale industries have been divided into 3 categories.

(a) Public Sector:

Under Schedule A, 17 industries were included. These industries were arms and ammunition, atomic energy, iron and steel, heavy machinery, mineral oil, coal etc.

(b) Public-cum-private sector:

Under Schedule B, 12 industries were included. Industry will be state owned but private sector can also establish industry. Industries like aluminium, machine tools, drugs, chemical fertilizer, road and sea transport, mines and minerals were included.

(c) Private sector:

Under Schedule C, all remaining industries not covered in A and B Schedule were included. These industries will be established by private sector.

(ii) Cottage and small scale industries:

Govt. will make efforts to promote cottage and small scale industries. Those industries will make use of local resources and will generate employment.

(iii) Concession to public sector:

Govt. will provide facility of power, transport and finance to Public sector units. However, Govt. will not adopt indifferent attitude towards private sector units.

(iv) Balanced regional development:

Industrially backward regions will be given priority in establishing industries. More incentives will be given to industries which will be established in these regions.

(v) Training to managers:

Private and public sector managers will be given technical and managerial training so that they can perform well. Management courses will be started in universities for these persons.

(vi) Better facilities for labour:

Under this policy, better facilities for labour will be provided. Workers will be given fair remuneration, better working conditions and opportunities to participate in management.

(vii) Management in public units:

Policy laid emphasis on the proper management of public units. Public units can be a good source of revenue if efficiently managed.

(viii) Foreign capital:

Policy laid stress that foreign capital can play important role in industrial development. Many concessions were offered to make use of foreign capital.

The Industrial Policy Resolution (IPR) of 1956 was a crucial document that aimed to provide a framework for the development of India's industrial sector. It was introduced by the Government of India to direct the country's industrial policy and set the tone for the country's economic development. 

Objective of Industrial Policy Resolution 1956: 

The principal objective of the IPR 1956 was to promote a mixed economy in India by encouraging both the public and private sectors to work together. The specific objectives of the IPR 1956 were: 

1. Development of the industrial sector: The IPR aimed to promote the development of the industrial sector in India by creating a favorable environment for the growth of industries. 

2. Promotion of public sector: The policy emphasized the importance of the public sector and aimed to encourage its growth in key areas of the economy. 

3. Regulation of private sector: The policy recognized the importance of the private sector in the economy but also aimed to regulate it to ensure its responsible growth. 

4. Technology transfer: The IPR aimed to promote the transfer of technology from developed countries to India by encouraging foreign investment. 

5. Employment generation: The policy aimed to promote employment generation in the country by creating more job opportunities through the development of the industrial sector. 

Achievements of Industrial Policy Resolution 1956: 

The IPR 1956 was successful in achieving some of its objectives, while some objectives were not fully met. Some of the achievements of the IPR 1956 are: 

1. Growth of public sector: The policy was successful in promoting the growth of the public sector in key areas such as infrastructure, heavy industries, and defense. 

2. Development of basic industries: The policy led to the development of basic industries such as steel, coal, and power, which were crucial for the growth of the economy. 

3. Balanced regional development: The policy aimed to promote balanced regional development by setting up industries in backward regions. This led to the growth of industries in areas such as Jharkhand, Chhattisgarh, and Orissa. 

4. Employment generation: The policy was successful in generating employment opportunities in the country. The growth of the industrial sector led to the creation of new jobs in both the public and private sectors. 

However, the IPR 1956 did not fully meet all its objectives. Some of the shortcomings of the policy were: 

1. Slow growth of private sector: The policy did not encourage the growth of the private sector as much as it should have. This led to a slow growth of the industrial sector, as the private sector was not able to invest as much as it should have. 

2. Lack of innovation: The policy did not encourage innovation in the industrial sector, which led to the stagnation of industries and lack of competitiveness. 

3. Bureaucratic hurdles: The policy led to bureaucratic hurdles, which made it difficult for private enterprises to set up and operate industries. 

In conclusion, the Industrial Policy Resolution of 1956 was a crucial policy document that aimed to promote the growth of the industrial sector in India. While the policy was successful in achieving some of its objectives, it fell short in other areas. Overall, the policy played a significant role in shaping India's industrial sector and laid the foundation for future policies.


Question No. 5 

Discuss the function of coverage of WTO as distinguished from GATT.

Answer:

The World Trade Organization (WTO), headquartered in Geneva, Switzerland, is an international organization that oversees and regulates global trade. Established on January 1, 1995, the WTO is the successor to the General Agreement on Tariffs and Trade (GATT), which was created in 1947. The primary aim of the WTO is to facilitate trade negotiations and ensure the smooth flow of goods and services across international borders.

WTO Objectives and Functions:

The WTO serves multiple objectives aimed at fostering a transparent, fair, and predictable trading system. Its key functions include:

  • Trade Negotiations: The WTO provides a platform for member countries to negotiate trade agreements, covering areas such as tariff reductions, market access, and trade in services.
  • Dispute Resolution: The organization facilitates the resolution of trade disputes among its members through a structured dispute settlement mechanism. This ensures that trade conflicts are addressed impartially and efficiently.
  • Monitoring and Review: The WTO regularly monitors the trade policies of its member countries to ensure compliance with agreed-upon rules. Periodic reviews help maintain transparency and identify potential issues.
  • Technical Assistance and Capacity Building: The WTO provides assistance to developing countries, helping them build the capacity to participate effectively in international trade and implement WTO agreements.
  • Trade Policy Review Mechanism: Member countries undergo regular reviews of their trade policies and practices, allowing for constructive dialogue and ensuring adherence to WTO principles.
It was in 1946 that a conference was organized in London where the tariff concession resulting from the tariff negotiating conference were embodied in a multilateral contract called the GATT. The contract was signed on October 30, 1947 at Geneva and became effective from January 1, 1948. GATT was essentially a trade agreement. The GATT embodies a set of rules of conduct for international trade policy that are monitored by a bureaucracy headquartered in Geneva. 

Distinction between GATT and WTO 

The WTO differs in a number of important respects from the GATT. The differences are as follows: 

(i) The WTO is a forum for international cooperation on trade-related policiesthe creation of codes of conduct for member governments. 

(ii) The WTO contains a set of specific legal obligations regulating trade policies of member states, and these are embodied in the GATT, the GATS, and the TRIPS agreement. The WTO acts as an umbrella organization that encompasses the GATT along with two new sister bodies, one services and the other on intellectual property.  

(iii) The WTO’s GATS has taken the lead to extending free trade agreements to services. In the same way, the TRIPS is an attempt to narrow the gaps in the way intellectual property rights are protected around the world and to bring them under common international rules.  

(iv) WTO has taken over responsibility for arbitrating trade disputes and monitoring the trade policies of member countries. Countries that have been found by the arbitration panel to violate GATT rules may appeal to a permanent appellate body, but its verdict is binding. Every stage of the procedure is subject to strict time limits. Thus, the WTO has something that the GATT never had – teeth. 

(v) The clarification and strengthening of GATT rules and the creation of theWTO also hold out the promise of more effective policing and enforcement of GATT rules. The WTO is a distinctively as well as qualitatively an improvement upon the GATT.

All Questions - MCO-23 - Strategic Management - Masters of Commerce (Mcom) - Second Semester 2025

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